Knowledge Base
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Property Managers
Property Managers
Getting Started
Portfolios
Properties
Marketing
Accounting
Maintenance
Portals
Applications & Screening
Leases
Contacts
Settings
Reports
RentSign
General
Residents
Owners
Payments
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Knowledge Base
Property Managers
Property Managers
Getting Started
Portfolios
Properties
Marketing
Accounting
Maintenance
Portals
Applications & Screening
Leases
Contacts
Settings
Reports
RentSign
General
Residents
Owners
Payments
Property Managers
If you are a property manager or employee of the property management company, please click here for support
Getting Started
Getting Started with Rentvine: Suggested Monthly Workflow
Portfolios
How to Change the Reserve Amount of a Portfolio
How to Enable the Live Ledger for Owners
How to Send/Publish Owner Statements
How to View Owner Statements
Create a New Portfolio
Owners vs Portfolios
See more
Properties
How to use the Non-Revenue feature to prevent a vacant unit from showing on a vacancy report
How to Add/Create Property Groups
How to Change The Reserve Amount on a Property
How to Add a Home Owner Association
Marketing
How do I market my properties for rent?
How do I configure my property showing provider?
Accounting
How to Record a Payment that was Made Outside of Rentvine
How to Transfer a Lease Payment to Another Lease Under the Same Portfolio
How to Pay Owners
How to Pay Bills
How To Send Remote Checks When Making Payments out of Rentvine
How to Enter a New Chart of Accounts
How to Add/Edit Tax Adjustments
How to Generate 1099's
How long does it take to send eCheck (ACH) payments to Owners or Vendors?
How to Send Notification to Payee (Owner or Vendor) When Sending Payment by NACHA (ACH)
How to Collect a Security Deposit from a Tenant and Distribute it to the Owner as an Owner Held Security Deposit
How to Charge a One Time Fee to a Portfolio (Owner), Property or Unit
How To Configure a Bank Account for NACHA Payments
How to Pay the Manager
How to Balance Forward a Tenant/Lease Ledger
How to Balance Forward an Owner/Portfolio Ledger
Ledger Balances
How to Find & Download a NACHA File
How to Record Bank Interest Earned
How to complete a Bank Reconciliation
How to Add, Edit and Delete a Bill
How to Record a Deposit
How to Set up Management Fees
How to Set Up Late Fees
How to Automatically charge NSF fees to Tenant
See more
Maintenance
How to Add/Edit a Work Order
Portals
How to Send Multiple Portal Invitations
Applications & Screening
How to View the Applicants Income Verification Report?
What Does an Applicant See When Completing the Income Verification?
How to Add new Addendum Template?
How to Add an Addendum Template to an Application Template?
How to View Settlements?
When Will I Receive My Screening Settlement?
How to Edit the Address Applying For section?
How to Run and View a Credit Report?
How to Turn On your Application?
Creating a Lease Through the Application Process
How to Assign Application Templates to Specific Properties?
How to Refund an Applicant?
How to Change the Status of an Application?
How To Unmerge Applications?
How to Merge Applications?
How to Add a Note?
How to Add a Letter?
How to Send a Text Message to an Applicant?
How to Send an Email to Applicant?
How to View Refunds?
How to Send an Applicant an Invitation to Apply Online?
How to View Applicants Payment Details?
How to Add Phone & Email Notifications to Alert when an Application has been Submitted?
How to Download & Print an Applicants Application?
How to View an Applicants Documents?
How to View an Applicants Application?
How to Edit Application Letter Template?
How to Delete a Application Letter Template?
How to Create an Application Letter Template?
How to View & Edit Application Email Templates?
How to Delete an Application Email Template?
How to Create an Application Email Template?
How to Create an Application Letter Layout Template?
How to Delete an Application Letter Layout Template?
How to Edit an Application Letter Layout Template?
Rentvine Screening Fee Breakdown
How to Turn Off your Application?
How to Add a Custom Application Status?
How to Edit my Current Application Template?
How to Create a New Application Template
How to Deactivate an Application Template?
How to Edit the Application Settings of my Current Application Template?
How to Edit an Applicants Application?
See more
Leases
How To “Transfer” A Lease/Tenant To Another Unit
How To Create a Financial Lease (Move In)
How to Return an Owner Held Security Deposit to a Tenant
How to Reallocate a Tenant Payment
How to Record an Owner Held Security Deposit on a Lease When a Tenant’s Security Deposit had Previously Been Paid to the Owner
Owner Paying a Security Deposit
How To Move Out a Tenant
How to Return a Security Deposit on a Lease to an Existing Owner
How to Edit / Modify a Lease
How to Return a Security Deposit to a Tenant
How to Return a Security Deposit to a New Owner/an Owner Who Is Not in Your Rentvine Account
How to Add a Charge to a Lease
How to Collect a Lease Fee or Renewal Fee
How to Record a Tenant Payment
How to Record a Last Month’s Rent Payment
See more
Contacts
How to Configure the Default Payment Type for Owners, Vendors or Associations
How To Send Mass Emails And Use Filters
How To Edit Owner Information
How To Edit a Tenant’s Contact Information
Settings
How to Add/Create Email Templates
How to Add/Create Letter Templates
How to Create or Edit an Owner Statement Setting
How To Set Up Default / Global Recurring Charges
How to Add/Create Property Managers
See more
Reports
How to Create Scheduled Reports
How to create a customized report
RentSign
How to use the RentSign feature of Rentvine
Rentsign Submit Button Not Working (Greyed Out)
General
How to share files with an owner from a portfolio & how to share files with an owner from a bill
