How to Send/Publish Owner Statements

This article will show you how to create, review and send/publish one or more owner statements at the same time.

Owner Statements are not automatically generated. To create statements:

  1. Click on Portfolios in the left side navigation

  2. Click on the green Actions button on the right side

  3. Click on ‘Create Owner Statements’ from the dropdown. See the screenshot below

Configure the settings to create the owner statements:

    • The Start Date and End Date will pre-fill based on the Accounting start date from your settings. You can override these dates, or you can click on the buttons below the date fields to change the period or year

    • The Auto Publish toggle will be off by default. If you leave Auto Publish off, there will be another step to send/publish the owner statements after you create them. This allows you to review the owner statements before sending/publishing. If you switch Auto Publish on, the owner statements will send/publish as soon as you hit the green Create button on this page.

    • The Send Notifications toggle will be on by default.  Turn this off if you do not want to send a notification email when the owner statements are published.
    • The Override Statement Setting toggle will be off by default. If you leave Override Statement Setting off, each statement that you send/publish will be the statement setting that you have already assigned to each portfolio. If you switch Override Statement Setting to on, this will allow you to pick one owner statement setting that will apply for every owner statement that you send/publish.

Statement Override will be useful for end of year statements if you choose to send a statement that is different than your normal monthly statement setting.

Statement Message:

Enter in a message that you would like to appear on each owner statement. If you would prefer to not include a message, you can leave this section blank

Send/Publish One or All Statements

Next, select the portfolio(s) you would like to send/publish. You can select one portfolio, multiple portfolios, or all portfolios.  To select all portfolios click the top checkbox next to the word Portfolio.

Click the green Create button at the bottom right corner. Click the green Confirm button on the pop-up. See the screenshot below

Publish Statements

  1. If you switched Auto Publish on, you will not need to do anything further. You will be taken to the "Owner Statement Batch" page where you can see a list of all the statements that were just published to the owner portal.   In addition, If you left Send Notifications on, owners will receive a notification email letting them know that their owner statement is available to view in their owner portal.

  2. If you left Auto Publish OFF, you will see that the Statement Batch Status changes to ‘Processing’ and then to ‘Review’, where you will see the Statements populate


Review Statements

You can click on each Portfolio statement that you would like to review. After clicking on a statement, you will see that you can view the statement and/or any attachments that you have included

Delete a Statement

If one of the statements that you are reviewing does not look accurate or if you wish to remove it from your statement batch, you can click on the green Actions button in the upper right corner, and click Delete from the drop down menu. Then, click the red Delete button on the delete statement pop-up. This removes that specific statement from the batch that you just created. See the screenshots below.

Publish/Send Statements

When you are ready to send/publish the owner statements, click the green Publish button in the upper right corner from within the statement batch*. Then click the green Publish button in the pop-up, and the owner statements will go out to your owners. 

Review Unpublished Statements

If you left the statement batch screen and need to find it again, you can access it by clicking on Portfolios on the left, and then click on Statement Batches. Next, click on the applicable statement batch from the list.