This article will show you how a user can decide which notifications they want to receive and how those notifications are delivered (system, email, text or slack)
The personal notifications setting page provides users with the ability to customize their notifications according to their preferences. Users can easily check notifications on or off based on their importance. Additionally, users have the flexibility to choose the preferred mode of receiving notifications, such as through the app (system), email, text, and/or Slack.
This page is where every user added in the system can update their notifications. If you would like to add a group email or an email/number for someone that is not a user in the system, then you can configure that here Account Notifications.
- Start by going to Settings / Personal Notifications
- Once you are on the page you can customize your notification contact methods.
- To receive text notifications you can enter your phone number in the top field. Once entered you will be able to select the "Text" checkbox for your notifications.
- To integrate Slack you can click the "Add to Slack" button at the top and this will allow you to select the "Slack" checkbox for your notifications.
Integrate with Slack to receive notifications to your slack account
The integration with Slack not only enables users to receive notifications, but also empowers them to take action directly from Slack. For instance, if a user is notified about a new work order submitted by a resident, they can easily assign the work order within Slack without the need to go through Rentvine.
- You can then scroll down the list to view all of the notifications that you would like to be notified for. When you see a notification that you need you can click the enable check box. You can choose from the four options of how you would like to be notified. You can choose as many notification methods as you would like.
- System- this will add it to the notifications tab internally within Rentvine. You can view these by clicking the bell icon in the top left of your account.
- Email- a notification will be sent to the email you used to register your Rentvine account.
- Text- a text notification will be sent to the phone number you configured at the top of this page.
- Slack- a notification will be sent to the Slack account you integrated at the top of this page.
Example of a System Notification
- For lease notifications and work order notifications you will notice there are added fields for assignees. You will have three options for these notifications.
- I'm Assigned- you will only receive this notification for leases/work orders where you are listed as the assignee.
- Unassigned- this will send the notification if there is no assignee attached to the work order or lease
- Assigned to Someone Else- you will receive a notification for leases and work orders where someone else is listed as the assignee.
If you would like to receive this notification regardless of the assignee you can select all of these options. This will notify you whenever this event happens.
Examples of Assignees on Work Orders and Leases
- When you are complete with your notification configuration make sure to click the green save button so save any changes made.
