Does your company currently deal with foreign owner outside the U.S ? If you we have the Ability to add their contact information for the current country.
Within Rentvine, you are able to use foreign numbers and addresses for your owner contact details page, I will guide you step-by-step on how to achieve this process below!
- On the home screen please head over to "Contacts" and click on the owner contact.
- Please search the current contact you need to change their information for. Once you have selected your contact, it will take you to their details page. From there, you will be able to see their Phone/Email/Address fields that we are able to fill out.
- To edit the phone number,for click on the blue icon that says "New Number". Once you click on that actions button you will see a side tab appear for you to enter that information. Under the field"Number" as a default, you will see a U.S. flag and next to it a drop-down button. Go ahead and click on that drop-down and select which country your owner resides in.*** Please make sure the number is real, the system will not let you save it if it is fake***
- Now, to add the address is the same step, let's go over to the address section ,and click "New Address". From here you will need to change the country dropdown before you enter the address. Once it is changed, you will enter the address and hit save.
***Please note you are able to follow the same steps when creating a new owner contact you will have the same dropdowns in their details page. If you are still struggling with this and need more help, you can send us a ticket to Support@rentvine.com and one of our team members will reach out to you!