Are you interested in receiving notifications when your resident submits their security deposit receipt to your security deposit bank account? This article will walk you through enabling this notification
- On the main page click your initials in the top right of the screen and select Settings.
- Click on Personal Notifications under the "Account" global settings.
- The notification settings will be named Tenant Security Deposit Receipt. You can then select the check mark to toggle this on and select if you would like to only be notified when you are the assignee of the lease, unassigned events, or when someone else is assigned.
Please Note that this notification settings will ONLY work if you have the security deposit payment enable in the tenant portal.
- To turn on the SD tenant payment in the portal please go back to your global settings and select Resident Settings.
- Under the Resident Portal Settings you will see a line item named Enable Security Deposit Payments Direct to Escrow Account. You will need to turn this on so click on manage settings on the top right of the screen.
- Once you have completed all the necessary steps, you will be ready to start receiving notifications for tenant security deposit payments.
If you encounter any difficulties while following this article and require further assistance, please submit a ticket to Support@rentvine.com. Our support team will promptly respond to your inquiry to provide the necessary help.