How to Return a NACHA (ACH) Payment (Money Out)

Did you pay owners or vendors using a NACHA file that was uploaded to your bank and one or more of those payments was returned? This article will show you how to record the return in Rentvine.

Step 1 - Find the NACHA (ACH) Payment

• From the left navigation menu click on Accounting and select Money Out

• Click on the Payments tab and narrow your search by choosing NACHA (ACH) in the payment type filter.  Fill out any other filter fields as necessary.

• Once you find the payment that you want to return, click on the row or the amount to go to the details view of the payment.

Step 2 - Record the Return

• Once you are in the details view of the payments, click on the green Actions button and select  Return Payment.

• If a pop up appears explaining the return payment, go ahead and click Continue.
• Lastly a pop up appears to enter the date and description of the return.  Fill in the fields and click Return Payment to complete recording the return