How to Refund a Tenant

Do you have a receipt or credit that you would like to create a check for and manually refund the tenant? This article will show you how to refund any tenant within Rentvine

1.  Click on the tab labeled "Leases" on the left side of the screen.  Next you will search for the specific tenant's lease you are looking to refund. Click on the row to view the lease.

 

2.   This will bring up the lease and you will click the green actions button in the top right. In that menu, you will click refund. This will bring up a new screen with the refund details. You can then fill out all of the information for the check including the bank account, memo, name on the check, date posted, check number, and the payment address. 

 

4.  This will then pull up a confirmation screen. On this pop up you will click on the "Confirm Refund" button to finalize the refund.

 

5.  Once completed you can click on the refund from the transactions tab of the lease. This will pull up the refund information. From the green actions button your will be able to print the check from the system with all of the information you just filled out.