How to Enroll Resident(s) in Rentvine's Tenant Liability Insurance (TLL)

Once your lease is active, you would have chosen to activate Rentvine Tenant Liability Insurance (TLL). Below explains the TLL option available to your residents in your Rentvine account.

This insurance policy is written in the name of Property Managers, Owners, Distribution Partners, Agencies, rather than the resident, like an HO4 policy or Renters' Insurance policy. It provides liability coverage for property damage to the leased unit specified coverage limit. Coverage for limited bacteria & fungi and bed bug remediation is also included in the policy.
If you would like to enroll in this program, please reach out to the Rentvine Insurance Team at RVI@rentvine.com

If you did not select a TLL offering during your lease set up, you can enable it at any time. Just reach out to Rentvine Insurance Team at RVI@rentvine.com, and they will help you set up TLL on your Rentvine account. Keep in mind once TLL is activated it will show up on your monthly invoice from Rentvine. You as the property manager do have the option to pass through this TLL charge to the tenant.

How to enroll a lease/resident to participate in the "Rentvine TLL " insurance program.

From your Dashboard
Click on Leases

Select the Lease you want to activate tenant liability insurance through Rentvine
Once you are on the Lease view details page, scroll to the Tenant Liability Insurance card and click Edit

You will be prompted to enable the insurance package - Rentvine Insurance TLL. After which you would select a date of when you would like coverage to start. (please note the date that you select cannot be retroactive. Once you select the appropriate options, click Save.

If the lease is already active, the resident(s) will be enrolled in the insurance program on the date that you selected. However, if the lease is still pending, enrollment will occur once the lease has been activated.

Enabling (enrolling) resident(s) to "Rentvine Insurance TLL" will add a monthly charge to your Rentvine Invoice for each lease.

The responsibility of creating a charge for the resident(s) lies with the Property Manager. Rentvine does not automatically generate such charges. To make it easier for you, we recommend creating a recurring charge on the lease.

If a tenant already has their own renter's insurance policy, the section below applies. Shows how they an submit their policy information through the Rentvine resident portal.

It's important to understand that Renters Insurance and TLL insurance are not the same thing. Tenants are allowed to secure any insurance they want. If you have any questions about insurance/products please reach out to our insurance team at RVI@rentvine.com.

Tenants have the choice of adding their own renter's insurance policy for review by the Property Manager. To do this, tenants can click on the Request Change button from the tenant portal.
The tenants may complete all the necessary details on this page and attach their policy as needed. Once done, they can click on the Submit for review button. The Property Manager will then have the option to approve or decline the request.

The request will be visible to the Property Manager under the insurance section on the Details page. They can click on the View button to review the policy information that the tenant has submitted.

Upon reviewing the request, the Property Manager may choose to reject or approve the renter's insurance submission. If the Property Manager selects Approve, the PM will receive a message asking whether they want to keep Rentvine's TLL insurance or deactivate to use the resident's renter's insurance. This is the message the PM will see:

Insurance Update Request

There is an active TLL policy for this lease. Would you like to deactivate this policy and use the Resident's Renter's Insurance instead?

Deactivate current enrollment

Keep current enrollment active.

Choose your option and select Submit

Property managers can opt to receive notifications in their global settings whenever a tenant wants to update their renter's insurance information through the resident portal. This notification can be easily located in the global settings.

How to Enroll Resident(s) in Rentvine's Tenant Liability Insurance (TLL)

This article provides information on how to enroll resident(s) to Rentvine's tenant liability insurance available through Rentvine

Once your lease is active, you would have chosen to activate Rentvine Tenant Liability Insurance (TLL). Below explains the TLL option available to your residents in your Rentvine account.

How to enroll a lease/resident to participate in the "Rentvine TLL " insurance program.

If a tenant already has their own renter's insurance policy, the section below applies. Shows how they an submit their policy information through the Rentvine resident portal.