Tips of the Week #22

At Rentvine, we’re continuing to expand our internal maintenance tools to make property management more connected, transparent, and efficient.
In this week’s Rentvine Academy video, Sales Engineer Alex Cordova walks through the Internal Maintenance Technician Portal, giving property managers a full view of what their techs see—and how it makes managing work orders simpler than ever.

What’s new in internal maintenance management

1. Manage internal maintenance techs with ease

From the Maintenance > Technicians tab, property managers can view all internal maintenance staff within Rentvine. You can:

• Add new techs and assign permissions

• View timelines and work order activity

• Send invites, communicate directly, and attach files

• Review performance and feedback

This page functions similarly to the Vendors section, but is built specifically for your internal maintenance team.

2. Empower techs with their own portal

Once set up, your internal maintenance technicians gain access to their own Technician Portal. Here, they can:

• View all assigned work orders

• Filter by status (open, overdue, scheduled, etc.)

• Access a calendar view showing daily, weekly, or monthly tasks

This visibility keeps everyone organized and ensures techs always know what’s next.

3. Track time, labor, and materials

Within each work order, techs can:

• Log start and end times or total duration

• Add labor and materials used for the job

• Include photos, notes, or supporting files

These details are automatically visible to property managers, who can review and adjust entries before creating invoices.

4. Smooth job completion workflow

Once a task is finished, the technician can mark the work order as complete. The system will prompt them to:

• Add completion notes

• Confirm materials and labor entries

• Upload final documentation or photos

After submission, the property manager can review, approve, and generate an invoice—creating a complete, accurate maintenance record from start to finish.

Why it matters

The Internal Maintenance Technician Portal strengthens collaboration between property managers and their maintenance teams. It brings structure and visibility to the repair process—reducing miscommunication, eliminating manual tracking, and ensuring accurate billing every time.

With Rentvine, maintenance management isn’t just easier—it’s smarter, more transparent, and built for scale.