How to Refund an Applicant?

• From Dashboard
• Click Screening
• Then select Payments

• On the Payments screen
• Hover over the payment tab you would like to refund and click

• On the Payment Details screen
• Click Actions
• Then select Refund Payment

• Type in the Refund Amount
• Type in a Description
• Click Refund Payment

• Rentvine's system will then automatically refund the applicant. Funds should show within the applicant's bank account within 1-5 business days, depending on certain banking institutions.