Application Payments
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      1. Rentvine Knowledge Base
      2. Screening
      3. Application Payments

      How to Refund an Applicant?

      • From Dashboard
      • Click Screening
      • Then select Payments

      • On the Payments screen
      • Hover over the payment tab you would like to refund and Click

      • On the Payment Details screen
      • Click Actions
      • Then select Refund Payment

      • Type in the Refund Amount
      • Type in a Description
      • Click Refund Payment

      • Rentvine's system will then automatically refund the applicant. Funds should show within applicants bank account within 1-5 business days, depending upon certain banking institutions.