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Bank Reconciliation 2.0

This article goes over the new Bank Reconciliation feature and how to best utilize this within Rentvine

  • Reconciliation 2.0 is a redesigned reconciliation experience that reduces the time and manual effort required to complete your monthly close. It introduces intelligent transaction matching to automatically surface the items that need your attention — so you spend less time hunting for discrepancies and more time closing your books with confidence.

Using this feature, you can:

  • Reconcile using a bank statement upload, a live bank connection, or fully manually — whichever fits your process

  • Let the system automatically match transactions and flag the ones that need a closer look

  • See your reconciliation status at a glance, with your progress saved automatically as you work

This feature also introduces a few new components, including:

  • The Triple-Tie Banner

  • The Match Confidence Tracker

  • The Match Drawer

  • Three reconciliation workflows: Match Assist, Bank Sync, and Manual

Confirm with your Rentvine Support that Reconciliation 2.0 has been enabled for your account.
Once enabled, log out and back in to see the updated feature.



Getting Started

  • From the left navigation menu, go to Accounting → Bank Accounts

  • In the modal, select your Bank Account

  • Click Actions → Reconcile

  • Choose your workflow: Bank Sync, Match Assist – Upload a Statement, or proceed without selecting either for a manual reconciliation

Screenshot 2026-08-18 at 9.07.06 AM



Interface Overview

Once you're in the reconciliation page, you'll see several updated interface elements:

  • Triple-Tie Banner — Pinned to the top of the page and remains visible as you scroll, so your reconciliation status is always in view

Screenshot 2026-08-18 at 9.09.49 AM

  • Match Confidence Tracker — Groups all transactions into three categories: Matched, Needs Review, and No Match

Match Confidence Tracker - Marc Laurente

Match Confidence Status

Status

Meaning

Matched

High-confidence match — typically no action needed

Needs Review

Multiple or weaker matches — verify before confirming

No Match

No match found — likely a missing or incorrect entry

Start your review with No Match, then work through Needs Review. You can spot-check or skip Matched transactions.

  • Transaction Table — Each row shows its match confidence status; click View to open the Match Drawer

Transaction Table - Marc Laurente
  • Match Drawer — Shows transaction details, the matching logic used, and any suggested alternative matches

  • Rentvine ↔ Bank Toggle — Switch between your Rentvine ledger transactions and your bank statement or synced transactions

Rentvine Bank Toggle - Marc Laurente

  • Edit Reconciliation Setup — Change your bank account or workflow at any time without leaving the page

  • Auto-Save — Your progress saves automatically as you work



Match Assist Workflow (Monthly)

  • Match Assist is designed for a once-monthly reconciliation. You upload a bank statement, and Rentvine handles the analysis and matching automatically.

    • Go to the reconciliation page and select your Bank Account

    • Toggle Bank Sync OFF

    • Upload your bank statement using drag & drop or the file picker

  • Wait for analysis to complete

    • This can take up to ~5 minutes for large files

    • Look for the confirmation message in the bottom-right corner

Once analysis is complete, your transactions will be imported and the Match Confidence Tracker will be populated.

Working through your matches:

  • Start with No Match — These are your highest-priority items. They likely indicate a missing or incorrect entry in your ledger

  • Move to Needs Review — Click View to open the Match Drawer and select the correct match if needed

  • Spot-check Matched — These are high-confidence matches; a quick review is usually sufficient

Once all transactions have been reviewed, click Reconcile to complete.



Bank Sync Workflow (Ongoing)

  • Bank Sync connects your bank account through Plaid so transactions are pulled in automatically — at least every 24 hours, and more frequently for some banks.

    • Go to the reconciliation page and select your Bank Account

    • Toggle Bank Sync ON

    • Click Connect Bank

  • Complete Plaid verification:

    • Enter your phone number and verification code

    • Select your bank and complete the login steps


  • Once connected, your status will change to Connected. Wait for the Last Sync timestamp to appear — this confirms transactions have been pulled in and are ready for review.

Important: "Connected" alone does not mean transactions are ready. Always confirm the Last Sync timestamp before beginning your review.

Working through your matches:

  • Use the Match Confidence Tracker to prioritize your review

  • Focus first on No Match, then Needs Review

  • Click View to open the Match Drawer for any transaction that needs a closer look

If a transaction is missing:

  • If a transaction appears in your bank but not in Rentvine:

1. Leave the reconciliation page

2. Add the transaction in your ledger

3. Return to reconciliation

4. Click Refresh Matches



Manual Workflow

The manual workflow lets you reconcile the same way you always have — checking off transactions one by one against your bank statement — now with the updated Reconciliation 2.0 interface.

  • Go to the reconciliation page and select your Bank Account

  • Ensure Bank Sync is toggled OFF

  • Do not upload a statement — proceed directly to the transaction table

This will prompt a new modal and allow you to decide whether you continue with Match Assist or Manual Recording; in this case, you will want to select Recordkeeping Only for the manual workflow

  • Using your bank statement as a reference, work through the Transaction Table and check off transactions as you verify them

  • Use the Rentvine ↔ Bank Toggle to switch between your ledger view and any previously uploaded or synced transactions as needed

  • As you clear transactions, monitor the Triple-Tie Banner at the top of the page — it will turn green when your ending balance, cleared balance, and adjusted cash balance are all in agreement

  • Click Reconcile to complete once balanced

The manual workflow does not use the Match Confidence Tracker or Match Drawer, since no statement has been uploaded and no bank connection is active. All matching is done by you directly.



How Matching Works

  • Rentvine uses a two-step matching system to generate suggested matches:

Step 1 — Rules-Based Matching

  • The system first evaluates exact signals: amount, date, check number, and transaction type. When all signals align, confidence is high, and the match is reliable.

Step 2 — Intelligent Matching

  • When rules-based logic alone isn't sufficient, a second layer evaluates description similarity and transaction patterns to suggest the most likely match and assign a confidence score.

In both cases, you remain in control. Suggested matches can be reviewed and overridden at any time using the Match Drawer.



What to Do If a Match Doesn't Make Sense

  • If you encounter a transaction where the suggested match (or lack of match) doesn't look right, and you can't resolve it manually, please open a support ticket so our team can investigate.

  • To submit a ticket, include the following details:

    • For the bank transaction:

      • Date

      • Amount

      • Description as it appears on your bank statement

      • Transaction type (deposit, withdrawal, etc.)

For the Rentvine transaction (if one exists):

  • Date

  • Amount

  • Description or reference number

  • Transaction type and which ledger it appears on

To submit a ticket: Click Submit A Ticket at the top of this page, or visit help.rentvine.com.

The more details included, the faster our team can identify the issue and get it resolved for you and your team.



Common Mistakes to Avoid

  • Uploading a statement for the wrong period

  • Forgetting to click Refresh Matches after adding a transaction to your ledger

  • Assuming Connected means transactions are already synced — always verify the Last Sync timestamp

  • Skipping No Match transactions — these are the most important items to resolve



Frequently Asked Questions

  • Can I use Bank Sync and Match Assist at the same time?
    No, you must choose one workflow per reconciliation session.

  • Can I reconcile monthly using Bank Sync?
    Yes, transactions accumulate over time and will be ready when you're ready to reconcile.

  • Can I upload multiple statements for Match Assist?
    No, Match Assist supports one statement per session.

  • Can I upload a statement just for record keeping?
    Yes, when uploading, select Upload for Record Keeping.

  • How often does Bank Sync update?
    At least every 24 hours; some banks update more frequently.

  • I connected my bank but don't see any transactions. What should I do?
    Wait for the Last Sync timestamp to appear; this'll confirm data has been pulled.

  • I selected the wrong bank account in Plaid. How do I fix it?

    1. Go to Bank Accounts.

    2. Click Remove Connector.

    3. Return to the reconciliation page and reconnect with the correct account​.

  • Can I still reconcile manually without using Bank Sync or Match Assist?
    Yes, Toggle Bank Sync off and skip the statement upload. See the Manual Workflow section above for step-by-step instructions.

  • How does matching handle splits — for example, two Rentvine transactions matching a single bank transaction, or one bank transaction matching two Rentvine transactions?
    Bank Sync and Match Assist both support many-to-one and one-to-many matching. When we're confident the transactions add up, we'll match the split for you. When we don't detect it, you can match it yourself:

    Select View on the single transaction to open its side drawer, select the transactions that add up to it, then select Match.


    Two things to know:

    1. The amounts must total exactly. A $1,500 Rentvine transaction and a $1,000 Rentvine transaction will match a single $2,500 bank transaction.

    2. Not every split is detected. If a split wasn't matched automatically, match it yourself using the steps above.

  • I'm trying to connect my bank through Plaid, and nothing happens. Could my security software be blocking it?
    Yes, that's a common cause. Some security suites — Kaspersky, Norton, Bitdefender, and others — open banking sites in a protected or "safe" browser mode. That mode is designed to isolate financial sessions, and it can stop Plaid from completing the connection.


    You don't need to turn off your protection. Try these in order:

    1. Open the site in your normal browser window. If your security software shows a notice about safe or protected mode, choose the option to open the page in the current window, then start the connection again.

    2. Add an exception for Rentvine. Most security suites let you turn protected browsing off for a single site instead of everywhere. Check your software's documentation for the exact steps.

    3. Pause protection briefly. If the first two don't work, pause your security software just long enough to finish connecting, then turn it back on. Your connection stays active afterward.

    If it's still not connecting, a browser extension, ad blocker, or VPN can also interfere. Try an incognito window or a different browser, and reach out to support if the problem continues.

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