Inside this session: real US-based phone support launching for every customer, a new AI chat assistant, a rebuilt reconciliation platform, an MCP that connects Claude and ChatGPT straight to your live data, native renters insurance, an Owner CRM, and a stack of maintenance, mobile, screening, and leasing updates.
Timestamps:
0:00 Welcome + intro
0:46 Phone support, Vinny AI assistant, and where we’re headed (Dave Borden, CEO)
5:02 What’s on the agenda (Jake Eberly, Chief Product Officer)
8:15 Renters insurance, tenant legal liability & DP3 (Brian)
15:16 Reconciliation 2.0 (Robert)
20:21 Rentvine MCP: connect Claude & ChatGPT to your data (Nathan)
24:16 Owner CRM (Heather)
28:15 Maintenance updates: cost tracking, clock in/out, work order types (Hera)
33:12 Mobile app updates (Sarah)
38:08 Custom applicant scoring (Meredith)
42:13 Leasing updates: month-to-month, faster renewals (Jesse)
48:08 New property & unit tables (Elliot)
55:50 Live Q&A