From the left navigation menu, click on Accounting and select Money Out

Click on the Payments tab and narrow your search by clicking on the filters icon. Click Check in the payment type filter. Fill out any other filter fields as necessary.

Once you find the payment that you want to return, click on the row or the amount to go to the details view of the payment.

Once you are in the details view of the payments, click on the green Actions button and select Return Payment.

There will be a pop-up that explains what the refund will do in Rentvine. When you are ready, click Continue.

Lastly, a pop-up appears to enter the date and description of the return. Fill in the fields and click Return Payment to complete recording the return