How to Return a NACHA (ACH) Payment (Money Out)
Did you pay owners or vendors using a NACHA file that was uploaded to your bank and one or more of those payments was returned? This article will show you how to record the return in Rentvine.
Step 1 - Find the NACHA (ACH) Payment
From the left navigation menu click on Accounting and select Money Out
Click on the Payments tab and narrow your search by choosing NACHA (ACH) in the payment type filter. Fill out any other filter fields as necessary.
Once you find the payment that you want to return, click on the row or the amount to go to the details view of the payment.
Step 2 - Record the Return
Once you are in the details view of the payments, click on the green Actions button and select Return Payment.
If a pop up appears explaining the return payment, go ahead and click Continue.
Lastly a pop up appears to enter the date and description of the return. Fill in the fields and click Return Payment to complete recording the return
