How to Make a Tenant Payment Through the Portal
This article will walk you through the process of submitting a tenant payment through your portal and show any associated processing fees
On the left side of your portal, click on Make Payment OR click the large green Make a Payment button on the portal dashboard.
In the Make Payment screen, you will first select how you would like to make the payment: Saved Payment Method, eCheck, or Credit Card.
If you select Saved Payment Method, follow these steps:
You will first need to select which saved method you would like to use to submit the payment. If you have no payment methods saved, you will first need to go to the Payment Methods tab on the left, and save one
After selecting the payment method, enter the Amount To Pay
Read through the Terms & Conditions, and then switch toggle button "On" (green)
Click Submit Payment. *Please note that if your selected saved payment method is a credit/debit card, there will be a 4% fee added to your payment
If you select eCheck, follow these steps:
Enter the Name On Account\
Select either Checking or Savings for Account Type
Enter in the 9-digit Routing Number
Enter in the Account Number
Re-enter the account number for Confirmation
Enter the the Amount To Pay
Read through the Terms & Conditions, and then switch toggle button "On" (green)
Click Submit Payment
If you select Credit Card, follow these steps:
Enter the Card Number, Expiration Date, and CVC for the card
Enter the Name On Card
Enter the Postal Code for the billing address of the card
Enter the the Amount To Pay
Read through the Terms & Conditions, and then switch toggle button "On" (green)
Click Submit Payment. *Please note there will be a 4% fee added to your payment
