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How To Refund An Applicant

How To Refund An Applicant

How to Refund an Applicant?

  • From Dashboard

  • Click Screening

  • Then select Payments


  • On the Payments screen

  • Hover over the payment tab you would like to refund and click


  • On the Payment Details screen

  • Click Actions

  • Then select Refund Payment


  • Type in the Refund Amount

  • Type in a Description

  • Click Refund Payment

  • Rentvine's system will then automatically refund the applicant. Funds should show in the applicant's bank account within 1-5 business days, depending on the banking institutions.

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