How to Refund an Applicant?
From Dashboard
Click Screening
Then select Payments
On the Payments screen
Hover over the payment tab you would like to refund and click
On the Payment Details screen
Click Actions
Then select Refund Payment
Type in the Refund Amount
Type in a Description
Click Refund Payment
Rentvine's system will then automatically refund the applicant. Funds should show in the applicant's bank account within 1-5 business days, depending on the banking institutions.




