How to Change Your Username/Email on Rentvine-Tenant
Are you looking to change your name and email on Rentvine? Below are the steps to complete this process.
Rentvine saves your email when you register your portal as your username. You are able to change that email address without having to re-register with a new email and accept a new portal invite. For residents, vendors, or owners, you will need to contact your property manager to update your email address.
On the homepage of your portal, click on the ellipsis next to your name in the bottom-left corner and click on "My Profile".
Once you click on "My Profile," you will be taken to another page that shows your profile information. Once you are here, just click the Change Email button on the left.
From there, you will be able to change your email address for that profile.
Linking Multiple Portals with One Email
To access multiple owner portals using a single email address:
Request a portal invitation from each relevant owner contact to the same email address.
Accept the invitations and sign in to your Rentvine account.
Attach the new portal to your existing account to switch between portals under a single login.
If you need to reset your password and cannot use the previous one, click the “Forgot Password?” link on the Rentvine sign-in page.
Follow the instructions sent to your email to set a new password. Then, sign in with the new password.
Contact your property manager to update the email address on your account. Once updated, notifications will be sent to the new email.
If you are still having issues with your account, please feel free to reach out to us by sending a ticket to [email protected], and one of our team members will get back to you shortly!