Rental History (Landlord Verification) for Applicants
Would you like to check with previous landlords regarding new applicants? This article will show you how to send out this verification.
This feature is enabled automatically for you in the system. The only thing you will need to do is go to your application template(s) and make sure these fields are set to required for this verification to be used effectively.
Current Address> Rent/Own
Current Address> Monthly Payment
Current Address> Move In Date
Current Address> Manager Name
Current Address> Manager Email
Address History> Rent/Own
Address History> Monthly Payment
Address History> Move In Date
Address History> Move Out Date
Address History> Manager Name
Address History> Manager Email
Please note that a system addendum is now attached to all applications and can not be removed. This is a consent form that the applicant must sign that allows you to reach out to the applicant's previous landlords. Below is an example of how that addendum looks (Please open this picture in another window for a better view of the full addendum).
When new applications are submitted, you will begin to see the landlord verification automatically populate. To view these, you can go to a specific application and click View Applicant.
In here, you will see the tab labeled "Landlord Verification". If those fields were filled out during the application process, you will see the information and a send button. If you click send, this will send a form of generic questions to the landlord for them to fill out.
Here is the email that is sent to the landlord, with a link to a form to fill out.
Once this is completed, you will see this in the same landlord verification section. All you have to do is click View Results. This will give you all of the information for the landlord and all of the answers they submitted.
The following are the generic questions that are automatically sent out. Based on the selected answer of a question, there will be an info box that appears where the landlord can fill in additional information:
Was a proper move-out notice given? Yes or No
Did they have any NSF or late payments? Yes or No
Did they have an outstanding balance? Yes or No
Were there any lease violations? Yes or No
Did they have any pets? Yes or No
Are they a friend or relative of yours? Yes or No
Have they completed their lease terms? Yes or No
Was the unit kept in good condition? Yes or No
Would you rent to this person again? Yes or No
Please note that there is also a notification under settings> notifications for this landlord verification. You can select users whom you would like to be notified when this verification is completed by the previous landlord.
