Creating Labor and Materials for Internal Maintenance
This article goes over how to create a Labor line item and Materials for the Internal Maintenance feature
Labor is something based on your technician charges. You can select both a dollar rate for the owner and how much the technician charges. You can also add a description to the labor as well.
Materials are going to be the actual items used to complete the work order. You can give it a name, description, purchase price, and the price for the owner.
Adding a Material Item
If this is your first time creating a material, you will go to the Maintenance Tab > and select Price Book
When creating a new material item, you will have to enter details for the material
Item Name (required) - Name of the material used
Description - Brief description of material being used
Purchase Price - The cost of the material
Price for Owner (required) - The cost for the owner that will show on the line item
Once you have a Material Item created, it will generate in your account automatically, and you will see a list of all material items
From here, you can click on the ellipses of the material, and this will allow you to either edit or delete the material item
If you need to create any more materials afterward, you can go back to the materials tab and select New Item
The technician can also do this on their end of the work order and click either, Add New Material or Upload Receipt, you will need to enter the following details when manually adding a material:
If you upload a receipt, the system will attempt to scan the line items on the receipt and add the information into the system for you. Once completed, the system will add all the information to the receipt. Please ensure all information is correct first
On the property manager's side of the work order, they will see a section relaying the details of this that they can click on, which will redirect them to the exact page to add the needed information.
Creating a Labor Item
You will need to go to the Maintenance Tab > select Price Book > and select New Labor Type
This allows you to enter details of this specific labor type
Name (required)- Name of the specific labor type
Rate for Owner (required) - The cost for the owner
Tech Hourly Rate (required)- The cost the technician charges hourly
Description - Brief description of the labor type
Non-Billable - This option allows you to decide if you would like to charge the owner or not for this Labor Type
Once created, it will auto-generate in the Labor Tab along with any other Labor created.














